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Privacy Policy

Operated by Opcenta Solutions Private Limited

Effective Date:          Last Updated:

Introduction

This Privacy Policy (“Policy”) describes how Opcenta Solutions Private Limited (“Opcenta”, “Company”, “we”, “our”, or “us”) collects, uses, processes, stores, shares, and protects information through its business-intelligence and lead-generation platform LeadzGalaxy (“Platform”).

LeadzGalaxy is a product/vertical operated by Opcenta Solutions Private Limited.
All processing activities described herein are performed by Opcenta.

This Policy is published in compliance with:

  • Information Technology Act, 2000
  • Information Technology (SPDI) Rules, 2011
  • Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
  • Digital Personal Data Protection Act (DPDP Act), 2023
  • GDPR (EU)
  • CCPA/CPRA (California)
  • Singapore PDPA
  • UAE PDPL

By accessing LeadzGalaxy, you accept this Privacy Policy.

  1. Definitions

“Platform” refers to LeadzGalaxy, operated by Opcenta Solutions Private Limited.
“User” refers to anyone who accesses the Platform, including subscribers, visitors, and enterprise clients.
“Personal Data” means any information relating to an identifiable individual.
“Business Contact Data” refers to professional data such as work email, job title, business phone, and employer details.
“Sensitive Data” refers to categories like health, biometrics, financial details, religion, political opinions — Opcenta does not process these.
“Controller” refers to the party deciding data purpose (customers in DPA context).
“Processor” refers to Opcenta when handling customer-uploaded data.
“Third-party Sources” means licensed APIs and public directories that legally permit distribution of business data.

  1. Ethical Data Collection Commitment

(MANDATORY NON-SCRAPING CLAUSE)

To maintain transparent and lawful data practices:

Opcenta DOES NOT:

  • scrape data from platforms that prohibit automated extraction;
  • access LinkedIn, Facebook, Instagram, Twitter/X, Google Maps, or any personal social-media site;
  • bypass login walls, authentication, paywalls, CAPTCHA, or anti-bot protections;
  • use proxy rotation, headless browsers, or tools to evade Terms of Service;
  • purchase or use data from illegal or unverified brokers;
  • collect sensitive personal data;
  • collect private email addresses (e.g., Gmail, Yahoo) unless provided directly by the user.

Opcenta ONLY collects:

  • Licensed API-supplied business data (e.g., Apollo.io);
  • Public government records such as MCA filings;
  • Business listings from directories that legally permit indexing (IndiaMART, JustDial, TradeIndia);
  • Public corporate websites, press releases, investor filings;
  • Data voluntarily uploaded by users;
  • Essential cookies and device data for service operations.

Opt-Out & Deletion

Any individual whose business contact information appears in LeadzGalaxy may request suppression or deletion by writing to:
📩 privacy@leadzgalaxy.com
Opcenta responds within 7 business days.

  1. Information We Collect

Opcenta collects the following types of data:

4.1 Information You Provide

  • Name
  • Business email
  • Business phone
  • Passwords / credentials (encrypted)
  • Billing details
  • Support communication
  • Information submitted through forms

4.2 Data Collected from Licensed Third-Party Providers

Includes only business-contact and professional/company information.
Sources include:

  • Apollo.io API
  • Crunchbase API (as permitted)
  • Public MCA & corporate filings
  • Business directories such as IndiaMART, TradeIndia, JustDial

We collect fields such as:

  • Name (business identity)
  • Job title
  • Company name
  • Business phone
  • Business email
  • Industry, size, location
  • Public metadata

4.3 Publicly Available Information

Sources include:

  • Corporate websites
  • Press releases
  • Online business listings
  • Government registries

We do not collect private personal information.

4.4 Automatically Collected Data

Collected through cookies, analytics, and logs:

  • IP address
  • Browser or device type
  • Operating system
  • Time spent & pages visited
  • Diagnostic logs
  • Errors & usage metrics

This helps improve service performance.

Publicly Available and Legally Accessible Business Information

Opcenta collects publicly available, business-related information from open and legally permissible online sources using automated and manual processes. This includes only information that:

  • is intentionally published on the open web by companies for business visibility,
  • is listed in public business directories,
  • is accessible via websites that allow crawling/indexing, or
  • is available in public government registries.

This category does not include:

  • personal social media data
  • private email addresses
  • data requiring authentication
  • data from websites that prohibit automated access
  • sensitive personal information

Fields collected include:

  • company phone numbers
  • corporate email addresses
  • business addresses
  • job title, role, department
  • industry and business metadata

Retention of Publicly Available Business Data

Publicly available business information collected from legally accessible sources may be retained for up to 36 months, after which the data is:

  • refreshed if still public,
  • suppressed if outdated, or
  • deleted if no longer relevant.
  1. How We Use Information

Opcenta uses information to:

  • Operate and improve the LeadzGalaxy Platform
  • Deliver search, enrichment, and analytics features
  • Provide customer support
  • Maintain and enhance database accuracy
  • Prevent fraud, misuse, or system abuse
  • Conduct internal analytics
  • Comply with legal obligations
  • Communicate service updates, billing, or account notices
  1. Legal Basis for Processing

Depending on jurisdiction, processing is based on:

6.1 Consent

When you sign up or provide information voluntarily.

6.2 Performance of Contract

To provide platform services and fulfil user subscriptions.

6.3 Legitimate Interests

For business-intelligence operations, fraud prevention, platform security, and analytics.

6.4 Compliance with Law

Including tax, regulatory, audit, and law-enforcement obligations.

  1. Cookies & Tracking Technologies

LeadzGalaxy uses cookies for:

  • Session authentication
  • User preferences
  • Performance analytics
  • Security and fraud detection

You may disable cookies, but some features may become unavailable.

For details, see our Cookie Policy.

  1. Sharing & Disclosure

Opcenta may share data with:

8.1 Service Providers

  • Cloud hosting (AWS)
  • Analytics providers
  • Email services
  • Payment processors

All operate under NDAs and data-processing agreements.

8.2 Legal Obligations

We may disclose information to:

  • Law enforcement
  • Courts
  • Regulatory bodies

Where legally permitted and required.

8.3 No Sale of Personal Data

Opcenta does not sell personal data.

  1. Data Retention

Opcenta retains data only as long as necessary:

  • User account data: subscription period + 12 months
  • API-sourced data: 12–24 months
  • Log files: 6 months
  • Backups: 30 days
  • Customer-uploaded data: as per DPA

Deletion is performed securely.

  1. Data Subject Rights

Depending on jurisdiction (DPDP Act, GDPR, CCPA), you may request:

  • Access to your information
  • Correction and updates
  • Deletion or suppression
  • Restriction of processing
  • Data source details
  • Withdrawal of consent
  • Opt-out from marketing

Requests may be submitted to:
📩 privacy@leadzgalaxy.com

We respond within 7–15 business days.

  1. Data Security

Opcenta uses multiple safeguards:

11.1 Encryption

  • AES-256 at rest
  • TLS 1.2+ in transit
  • Key management using AWS KMS

11.2 Access Controls

  • RBAC
  • MFA
  • Least-privilege access
  • Quarterly access audits

11.3 Application Security

  • Secure coding
  • Regular penetration tests
  • Vulnerability scanning
  • DDoS protection

11.4 Monitoring

  • Logging of all access events
  • Intrusion detection
  • 24×7 cloud security controls
  1. International Transfers

Data may be processed in India or other regions where Opcenta’s cloud vendors operate.
Appropriate contractual and technical safeguards are always applied.

  1. Children’s Privacy

LeadzGalaxy is a B2B platform.
We do not knowingly collect information from individuals under 18 years of age.

  1. Changes to This Policy

Opcenta may revise this Privacy Policy to reflect:

  • legal changes
  • platform enhancements
  • new features or integrations
  • compliance requirements

Updated versions will be posted with a “Last Updated” date.

  1. Grievance Officer (India)

Name:
Designation: Grievance Officer
Email: grievance@leadzgalaxy.com
Address:

Acknowledgment within 24 hours, resolution within 15 business days.

  1. Contact Information

For privacy questions or data-protection concerns:

Opcenta Solutions Private Limited
📩 privacy@leadzgalaxy.com
📩 support@leadzgalaxy.com
🌐 https://dev.leadzgalaxy.com
📍 Opcenta Solutions Pvt Ltd
Desk #113, #198, 2nd Floor, CMH Road,
Indira Nagar, Bangalore,
Karanataka – 560038

CTO

Linkedin

Jyothirmayee Pola is a seasoned technology leader with over 23 years of experience driving innovation across AI, Cloud, and enterprise software engineering. She has led global teams and large-scale digital transformations in top-tier organizations such as Salesforce, Honeywell, and GE Healthcare. Known for architecting scalable, secure, and high-performing enterprise platforms, Jyothirmayee combines deep technical expertise with strategic business acumen.

Her leadership has delivered measurable outcomes, from AI-driven analytics and predictive capacity models to patented recommendation engines and cloud modernization frameworks. With an MBA from IIM Calcutta and certifications in Azure, PMP, and Generative AI, she champions the fusion of technology, data, and people to deliver business impact.

Beyond her corporate achievements, she is passionate about mentoring emerging leaders and fostering innovation cultures that align technology transformation with organizational growth.

Co Founder

Linkedin

Amar Menon is a results driven business development professional with extensive experience in sales strategy, client engagement, and relationship management across diverse industries with a proven record of driving strategic growth, cultivating partnerships, and enhancing organizational value. In his role at the Greater Vancouver Board of Trade, he supports local business leaders and organizations in strengthening their engagement within the regional business community. Prior to this, he successfully negotiated high value contracts across U.S and Canada and consistently exceeded performance targets.

Amar’s experience also includes project management with Vancouver Startup Week, where he collaborated with industry stakeholders to promote tech innovation and entrepreneurship in Vancouver. He holds an MBA from Edith Cowan University and a Masters diploma in International Business Management from Algonquin College.

Co Founder & CEO

Linkedin

Amit Menon is an alumnus of IIM Kozhikode, where he pursued Business Administration, and he also holds degrees in two additional disciplines. His career reflects a blend of rigorous academics and diverse professional experiences across multiple industries and domains. A passionate learner, Amit continues to explore new areas of knowledge and believes in keeping pace with the ever-evolving world.
With nearly a decade of corporate experience, he later embraced the challenges of the startup ecosystem, working across varied industries and geographies. Having served in multinational corporations, Amit has led key functions such as Operations, Customer Care, and Quality Assurance, where he managed complex processes and embodied the mantra of hard work and perseverance.
Over his two-decade-long career, he has built extensive expertise in Business Operations, Marketing, Business Strategy, Quality Assurance, Sales & Marketing, and Customer Relationship Management. His leadership and experience have made him a strong people leader and an effective business strategist.

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